Frequently Asked Questions
Starting therapy comes with a lot of questions – what a first session looks like, whether your insurance is accepted, how confidentiality works, and which of our therapists might be the right fit for you. We’ve gathered the questions our clients ask us most often, from getting started and booking an appointment, to insurance and pricing, to the therapy approaches and telehealth options we offer. If you don’t see your question answered here, our team at any of our Chicago-area locations is happy to talk it through with you – no pressure, no obligation to book.
What is Grace Integrated?
Founded in Illinois in 2016, Grace Integrated is a private mental health practice providing therapy for adults, children, couples, and families across the Chicago area. With over 60 clinicians across our offices in Chicago Loop, Chicago West Town, Elmhurst, Lombard, Oak Brook, Riverside, and Westmont, we pair clinical expertise with genuinely warm, whole-person care – combining evidence-based therapy approaches with a focus on the mind, body, and soul.
Who do you work with?
We work with individuals, couples, and families – including children and adolescents. Our clinicians offer individual counseling, couples counseling, family counseling,youth services, and addictions services, so there’s a therapist suited to wherever you’re starting from, whether you’re dealing with anxiety, depression, relationship challenges, trauma, or life transitions.
What should I expect in a first session?
Your first session is mostly conversation – about 45-50 minutes, either in-person at one of our Chicago-area offices or via telehealth. Your therapist will ask about what brought you in, your history, and what you’re hoping to get out of therapy. Together, you’ll shape a treatment plan that fits you. There’s no pressure to have it all figured out beforehand.
Is everything I share confidential?
Yes. Every session is confidential, and your information is protected in line with HIPAA and standard clinical guidelines. Your therapist will walk you through the specific limits of confidentiality – such as risk of harm to yourself or others – during your first meeting.
Where are your offices located?
We have offices across the Chicago area, including Chicago Loop, Chicago West Town, Elmhurst, Lombard, Oak Brook, Riverside, and Westmont, plus telehealth appointments for clients anywhere in Illinois. Each location offers individual, couples, and family counseling with in-person and virtual scheduling options.
Do you accept insurance?
Yes, we work with a range of insurance plans and offer affordable self-pay options. Our staff can help verify your benefits before your first appointment. Visit our Pricing & Insurance Info page for the full list of accepted plans and current session rates.
I'm a clinician - do you have openings?
Getting started is simple – choose the Grace Integrated location nearest you, or request a telehealth appointment, and our team will match you with a clinician suited to your needs. Click Book a Consultation on any page, or call us at (630)28-1744 to schedule your first session.
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We provide a wide range of counseling services in an outpatient setting for individuals and families.